Live N Learn’s cancellation policy provided below is designed to account for the expenses incurred by Live N Learn well in advance of the group’s departure. To be eligible for a refund, all payments must be submitted by established deadlines.
Cancellation Instructions
All cancellation requests must be submitted in writing to Live N Learn by email (info@livenlearn.com) by a traveler, their legal guardian or the Group Leader. Please clearly indicate the participant’s name, school and program name. Live N Learn will issue a check for refunds within 30 days of cancellation.
Refund Policy
Days before departure…Refund
160+ days…Full refund less $250
110 to 159 days…Full refund less $500
60 to 109 days…Full refund less $1,300
35 to 59 days…Full refund less 50% of program price
34 days or less…No refund
It is recommended to purchase the optional cancellation insurance to assure a
75-100% refund of program price in case of cancellation.
Involuntary Cancellations
Live N Learn may cancel a student’s participation due to lack of payment or failure to abide by school or teacher’s rules/standards prior to the trip. Cancellation fees will be assessed in these cases.
Re-enrollment
Based on availability, canceled participants may re-enroll by submitting missing payments, a $50 fee and any applicable changes in airfare.
Substitution Policy
Substitutions can be made if the participant finds a suitable replacement and it is approved by the Group Leader. The substitute participant must fill out all registration forms and pay all applicable trip fees at time of enrollment. All substitution requests must be submitted in writing to Live N Learn by email (info@livenlearn.com). Please clearly indicate the substitution’s name, school and program name. Substitutions are subject to hotel and airline availability.
Refund Policy for Substitutions
Days before departure…Refund for Withdrawing Participant
90 + days…All payments less $500
45 to 90 days…All payments less $750
44 days or less…Determined on a case by case basis
Price of cancellation insurance is non-refundable in case of cancellation or substitution.